AiQuillz
Privacy Policy
Last Updated August 15, 2023
1. Introduction To Our Privacy Policy
At AiQuillz, we prioritize the protection of your privacy and are dedicated to safeguarding your personal information. This Privacy Policy ("Policy") outlines how AiQuillz, a company incorporated in Thailand, collects, uses, shares, and stores information when you interact with our Platform ("Platform" as defined in our Terms of Service). This Policy serves as a reference and is bound by our Terms of Service. It explains the purpose behind information collection, delineates your privacy rights, and empowers you to make informed choices regarding the data you provide while using our Services.
For the purpose of clarity, terms such as "AiQuillz," "AiQuillz.com," "AiQuillz.studio," "we," "us," and "our" collectively refer to AiQuillz Company Limited, based in Bangkok, Thailand, and its affiliated entities authorized to operate the Platform and offer Services. Similarly, the terms "you," "yours," and "User(s)" encompass all individuals utilizing the Platform, as specifically defined in our Terms of Service.
This Policy governs the Services and works in conjunction with our Terms of Service, along with any additional rules, policies, or guidelines presented on the Platform and relevant to you. We encourage you to thoroughly review this Policy before accessing the Platform or using the Services. By accessing the Platform, providing your Personal Information (as defined below), or expressing consent when prompted, you signify your understanding and agreement to the collection, use, disclosure, sharing, and storage of information as described in this Policy. This also includes adherence to our Terms of Service and other applicable rules, policies, or guidelines featured on the Platform (referred to collectively as "Platform Terms"). AiQuillz absolves itself of any liability stemming from these actions. If you have shared Personal Information with us prior to reviewing this Policy or disagree with our data practices, you can manage, modify, and/or delete your Personal Information in line with the sections labeled "Your Choices" and "Your Rights."
If any content provided or uploaded on the Platform violates the Platform Terms, AiQuillz reserves the right to remove such content after notifying you and, if necessary, suspend your access to the Platform.
Unfamiliar capitalized terms used in this Policy can be found in our comprehensive Terms of Service.
For inquiries regarding this Policy, please contact us at support@aiquillz.com. We greatly appreciate your understanding and cooperation.
2. Applicability Of This Policy
This Privacy Policy ("Policy") applies to the collection, usage, sharing, and storage of information by AiQuillz, a company incorporated in Thailand, when you engage with our Platform ("Platform" as defined in our Terms of Service). The Policy elaborates on how we manage your data, outlines your privacy rights, and empowers you to make informed decisions about the information you provide while utilizing our Services.
3. Access To The Platform
To enable your access and interaction with the Platform, it is mandatory to create an account and register on our Platform. During the account creation process, you will be required to provide specific Personal Information, as needed at the time of registration. AiQuillz may also introduce additional optional requests for information to enhance our ability to personalize the Platform experience by delivering tailored content. Additionally, AiQuillz may maintain records of phone calls or emails exchanged with you for purposes such as inquiries, feedback, or other essential communications that contribute to efficient service provision.
4. Usage Of The Platform/Services By Minors
As outlined in our Terms of Service, the Platform is exclusively intended for usage by individuals meeting the criteria of "Users" (as defined in our Terms of Service).
We do not intentionally collect personally identifiable information from minors. If you are a parent or legal guardian and you discover that your minor has shared such Personal Information with us, kindly contact us at support@aiquillz.com. Upon becoming aware of any collection of Personal Information from a minor, we will take steps to promptly remove such data from our servers.
Whenever we mention a "child" or "children" in this Policy, we are referring to individuals below the age of 18.
5. Data Controllers
AiQuillz assumes the role of a controller concerning the Personal Information collected and processed in connection with the utilization of the Platform and the provisioning of Services on the Platform. The nature of Personal Information collected within this context is elucidated below.
6. Personal Information
"Personal Information" encompasses details that identify a user, which may include first and last names, email addresses, phone numbers, and any other information classified as 'personal data' under regulations such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, General Data Protection Regulation (GDPR), and other equivalent or similar legislations ("Data Protection Laws"). Such information is provided when accessing the Platform or during the registration process.
"Sensitive Personal Information" covers specific categories of data, such as (i) passwords and financial information (excluding truncated last four digits of credit/debit cards), (ii) health data, (iii) official identifiers (e.g., biometric data, National ID Number, Aadhar Number, Social Security Number, Driver's License, Passport, etc.), (iv) details about sexual life, sexual orientation, race, ethnicity, political or religious beliefs or affiliations, (v) account credentials and passwords, or (vi) other data/information classified as 'sensitive personal data' or 'special categories of data' under Data Protection Laws and in the context of this Policy or similar legislations.
We kindly request that you refrain from sharing any Personal Information with AiQuillz unless explicitly solicited. In the event you voluntarily provide Personal Information to AiQuillz without a specific request, we assume no liability in relation to the provided Personal Information.
7. Information Collection
8. Basis For Collection And Processing Of Your Personal Information
9. How We Utilize And Share Collected Information
10. International Data Transfer
Your information, including Personal Information, may be stored, processed, and transferred to Amazon Web Service (AWS) servers and databases situated in Singapore. Additionally, AiQuillz might store, process, and transfer information to servers in other countries where its affiliates and service providers are located.
It is important to note that these countries might have varying privacy laws, potentially less stringent, and Personal Information may become subject to the disclosure requirements of such countries. This could include sharing with governmental bodies, regulatory authorities, and private entities in response to governmental or regulatory inquiries, court orders, or similar processes.
Should you use our Platform from outside Thailand, such as in the USA, EU, and UK, your information may be transferred, stored, and processed in Singapore. By accessing our Platform or providing us with information, you consent to the transfer of information to India and other countries beyond your country of residence. For individuals in the EU, where applicable law specifies legal grounds for personal data processing, these grounds include performing our contract(s) with you, fulfilling legal obligations, and pursuing legitimate business interests, such as enhancing our operations, Services, and fraud prevention.
Our data transfers outside the EU and UK are underpinned by legal bases, ensuring that any transferred Personal Information remains protected in accordance with this Policy. We implement adequate safeguards to ensure compliance with relevant Data Protection Laws and regulations.
11. Retention Period Of Your Information
In general, when you remove any provided information or close your applicable Platform account, or when you send a deletion request via email to eliminate Personal Information submitted during registration, we will also erase it from our servers. Nevertheless, certain circumstances may necessitate retaining your information for the duration required to fulfill the purposes outlined above, including meeting legal obligations or business necessities.
Please be aware: If you wish to exercise any rights detailed in the 'Your Rights' section below to access, modify, or delete your stored information, you can utilize the options available within the Platform. For any further clarifications, you are welcome to contact us at support@aiquillz.com.
12. Your Choices
Control Over Information Shared: You have the freedom to decide which information you provide to us, and this includes the ability to update or delete your information. Nevertheless, please be aware that not providing certain information may result in limited access to specific Platform features or a complete inability to access the Platform.
Communication Preferences: You are also empowered to determine the type and frequency of communications you receive from us. You can choose to receive or decline communications altogether. However, certain communications that serve legal or security purposes, such as updates to legal agreements, may be necessary and cannot be limited.
Managing Cookies and Similar Technologies: You have the option to decline or remove cookies from your web browser. You can adjust your web browser settings to modify the default cookie acceptance behavior. It's important to note that rejecting, removing, or disabling cookies might impact the functionality and availability of certain Services offered on the Platform.
13. Your Rights
14. Information Security
We are committed to safeguarding the security of your information throughout transmission and storage. To achieve this, we utilize Transport Layer Security (TLS) or Secure Sockets Layer (SSL) software, depending on your browser or Supported Device. This technology encrypts the data you input, and we uphold the security of your information as stipulated by applicable laws.
We maintain a comprehensive framework of electronic and procedural safeguards to ensure the collection, storage, and disclosure of Personal Information, including Sensitive Personal Information, remains secure. Our security protocols may occasionally necessitate proof of identity before disclosing your Personal Information to you, ensuring it remains in your exclusive possession.
It is important to acknowledge that no storage or transmission system is entirely immune to breaches, and we cannot assure the absolute invulnerability of security measures. Despite our efforts, information might be accessed, disclosed, or compromised in the event of a security breach.
To further enhance your information's security, it is imperative to guard your account against unauthorized access. Should you suspect that your password has become known to unauthorized individuals or is being used without authorization, you must immediately change your password or notify us. This allows us to promptly take action to prevent or halt any unauthorized access. When using a shared computer, always ensure you sign off after use.
All Know Your Customer (KYC) information collected in accordance with this Policy is subject to full encryption, ensuring that only designated AiQuillz authorities can access it.
We make every effort to ensure that third-party service providers, engaged under appropriate contracts, implement suitable security measures to protect Personal Information in accordance with our policies.
15. Promotional Communications
You retain the freedom to opt out of receiving some or all of our promotional communications. This option is conveniently accessible within the Platform upon your login or by utilizing the "unsubscribe" link embedded in any email communications sent to you. You may also exercise this choice by reaching out to us at support@aiquillz.com.
Should you choose to opt out of promotional communications, please be aware that you may still receive transactional communications, such as service announcements, administrative and legal notices, and pertinent account-related information. However, these transactional communications will not include an opt-out option. If you wish to completely discontinue using our Platform or receiving any communications from us (excluding legally mandated notifications), you have the option to delete your account. You can initiate this process within the Platform or by contacting us at support@aiquillz.com.
It is important to note that opting out of promotional email communications only pertains to future correspondence from us. In cases where we have previously shared your information with a third party, as outlined in this Policy, any adjustments to your preferences or information must be made directly with that third party.
We uphold a strict policy of not selling your Personal Information to third parties. Moreover, we refrain from using your name or the name of your company in marketing materials without your explicit consent.
16. Interest-Based Advertising
AiQuillz may display interest-based advertising on unaffiliated websites, utilizing information that you provide when you engage with our Platform and Services. These interest-based ads, sometimes referred to as personalized or targeted ads, are presented to you based on activities like registering with our Platform or visiting sites featuring AiQuillz content or ads. In delivering interest-based ads, we adhere to relevant laws and regulations, including the Code for Self-Regulation in Advertising established by the Advertising Standards Council of India, the Self-Regulatory Principles for Online Behavioral Advertising formulated by the Digital Advertising Alliance (a coalition comprising marketing, online advertising, and consumer advocacy groups), and other directives issued by the Federal Trade Commission concerning digital advertising.
It is important to note that we do not furnish Personal Information to advertisers or third-party sites that display our interest-based ads. Nonetheless, advertisers and other third parties, including ad networks, ad-serving entities, and other service providers they may employ, might assume that users who interact with or click on personalized ads or content are part of the target audience for those ads or content. Additionally, certain third parties may provide us with information about you (such as the websites where you have encountered ads or demographic details) from both offline and online sources. This information may be used to offer you more pertinent and valuable advertising.
In some instances, advertisers or advertising companies working on their behalf may employ technology to deliver ads directly to your browser when you visit our sites. During this process, your IP address is automatically recorded. These entities may also use cookies to gauge the effectiveness of their ads and personalize the content of their advertisements. It's important to clarify that we lack access to or control over cookies or other mechanisms employed by advertisers and third-party sites. The information practices of these advertisers and third-party websites fall outside the scope of our Policy. For details regarding their privacy practices, we recommend reaching out to them directly.
17. Modification To Privacy Policy
As our business evolves, our Policy may undergo periodic updates. We reserve the right to make changes to our Policy at our discretion (unless legally obligated to do so), and we may send occasional reminders of our notices and terms via email, unless you have explicitly instructed us not to do so. However, we recommend that you regularly visit our Platform to stay informed about the most recent changes. It is important to note that unless otherwise specified, our existing Policy applies to all the information we possess about you and your account.
We are committed to upholding the commitments we have outlined, and we will not substantially alter our policies and practices in a way that diminishes the protection of customer information collected in the past without first obtaining your consent.
18. Grievances
If you have inquiries regarding this Policy, want to exercise your rights, or have concerns or grievances related to privacy matters on our Platform, please feel free to address them by submitting a detailed description of your complaint via email to support@aiquillz.com. Our team is dedicated to addressing your concerns promptly and ensuring that your privacy-related matters are handled appropriately.
